Refund Policy
This page explains how refund requests are reviewed for orders placed on Gignik.Com.
Refund review
Refund requests are reviewed case by case. To request help, contact support with your order details, email, selected account number, and payment information.
Before delivery
If an order has not yet been processed or delivered, support may review whether a cancellation or refund is possible.
After delivery
After digital account information or service details are delivered, refunds may be limited because Accounts can be accessed immediately.
Incorrect details
If incorrect customer details, wrong payment information, or wrong account selection causes a problem, support will review the order but may require additional verification.
Processing time
Approved refunds or adjustments may take time depending on payment method, verification status, and support review.