Frequently Asked Questions
FAQ
Find quick answers about preview cards, cart, checkout, payment, and support.
01
Can I order multiple preview accounts?
Yes. Use Add to Cart on each preview card. The selected account number and price should appear in cart and checkout.
02
Where do I see selected account details?
Selected account numbers are shown in the cart and checkout order summary so you can confirm what you are ordering.
03
Why should I enter customer details?
Customer details help support match your payment, selected preview card, and order record correctly.
04
How do I contact support?
Use the Contact Us page or email support@gignik.com with your order details.
05
Can I change the website effects?
Yes. Website effects such as the smokey cursor and walking avatar can be controlled from Dashboard → Gignik Settings.